
FAQ · Your Questions Answered
Frequently Asked Questions
Get answers to common questions about window installation, energy efficiency, costs, and our services in Greater Vancouver.
15+
Years Experience
100%
Canadian Made
25%
Energy Savings
10+
Cities Served
General Questions
What areas does Nixon Glass serve in Greater Vancouver?
Nixon Glass Ltd. serves the entire Lower Mainland from Whistler to Chilliwack, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Abbotsford, Chilliwack, Squamish, and Whistler. We also serve Vancouver Island including Victoria and Nanaimo. No travel charges within our service area.
How long has Nixon Glass been in business?
Nixon Glass Ltd. was founded in 2016 by Victor Pogonin, who has over 15 years of experience in the construction industry since 2010. We have built a solid reputation for quality window and door installation, glazing systems, and building envelope renovations throughout Greater Vancouver.
What types of services does Nixon Glass offer?
We specialize in: Window and door installation (residential and commercial), Glass and glazing systems, Building envelope renovations, Exterior finishing, Cladding interface work, and Repair/replacement projects. We work with premium vinyl windows and doors from top Canadian manufacturers.
Are your windows made in Canada?
Yes! We work with multiple Canadian manufacturers to provide high-quality windows and doors, all 100% manufactured in Canada. This ensures superior quality control, faster delivery times, and products specifically designed for our BC climate and building codes.
Energy Efficiency
Are vinyl windows energy efficient for Vancouver's climate?
Absolutely! Our ENERGY STAR® certified vinyl windows are specifically designed for BC's climate. Features include LoE2 (Low-E) glass coating, argon gas fill between panes, multi-chamber vinyl frames for thermal breaks, and triple-bulb weatherstripping. These features can reduce heating costs by up to 25% compared to older single-pane windows.
What is the U-factor and why does it matter?
The U-factor measures how well a window prevents heat from escaping. Lower numbers are better. Our windows have excellent U-factors that exceed BC Building Code requirements and ENERGY STAR standards. This is crucial for Vancouver's rainy winters and helps maintain comfortable indoor temperatures year-round.
Will new windows help with condensation problems?
Yes! Condensation on old windows is a common problem in Vancouver's humid climate. Our modern vinyl windows with LoE2 glass and argon fill maintain warmer interior glass temperatures, dramatically reducing or eliminating condensation. Proper installation also ensures airtight sealing.
Do your windows qualify for BC energy rebates?
Our ENERGY STAR certified windows may qualify for various energy efficiency rebates and incentives available in British Columbia. We recommend checking current programs with BC Hydro, FortisBC, and CleanBC for the latest rebate information. We can provide all necessary documentation for your rebate applications.
Installation Process
How long does window installation take?
A typical residential window replacement takes 1-3 days depending on the number of windows. Our experienced installers work efficiently while maintaining high quality standards. We complete most single-window replacements within a few hours, and full-home projects are usually completed within a week.
Do you offer free estimates?
Yes! We provide free, no-obligation estimates for all window and door projects. Our expert team will visit your property, assess your needs, take precise measurements, and provide a detailed quote. Contact us at 778-806-2724 to schedule your free consultation.
Will my home be secure during installation?
Absolutely. We never leave your home unsecured. Our installation process ensures that each opening is properly sealed before we move to the next. At the end of each workday, all windows and doors are fully secured and weatherproofed.
What happens to my old windows?
We handle the complete removal and disposal of your old windows as part of our service. We work with recycling facilities when possible to minimize environmental impact. Your property will be left clean and tidy after installation.
Do you install in all weather conditions?
Vancouver's weather can be unpredictable, but our experienced team is equipped to work in most conditions. For heavy rain or extreme weather, we may reschedule to ensure proper installation and sealing. We always prioritize quality over speed.
Costs & Pricing
How much do new vinyl windows cost in Vancouver?
Window costs vary based on size, style, and features. Our premium vinyl windows offer excellent value for their quality. We provide detailed, transparent quotes with no hidden fees. Contact us for a free estimate tailored to your specific needs and budget.
What factors affect window pricing?
Several factors influence the cost: Window size and style (sliding, casement, awning, etc.), Glass options (LoE2, triple-pane, decorative), Frame color and finish, Number of windows being replaced, Installation complexity (access, height, building type), and Additional features (grilles, hardware upgrades).
Is it worth investing in premium windows?
Yes! Quality vinyl windows are a long-term investment that pays off through: Lower energy bills (up to 25% savings), Increased home value, Improved comfort and noise reduction, Reduced maintenance costs, and Better protection against BC's weather. Our windows come with comprehensive warranties for peace of mind.
Products & Features
What window styles do you offer?
We offer a complete range of premium window systems: SS4500 Sliding Windows, CA5500 Casement Windows, AW5500 Awning Windows, SS4500 Single Hung Windows. For doors, we offer SD6500 Sliding Patio Doors and French Doors. Commercial options include Euro 11300™ and Aluminum 400 Series systems.
What colors are available?
Our windows come in multiple standard colors including White, Gray, Black, and Taupe. Custom colors may be available for larger projects. All colors are applied using advanced processes that resist fading and weathering in BC's climate.
Do you offer triple-pane glass?
Yes! While our standard ENERGY STAR packages include high-performance double-pane glass with LoE2 coating and argon fill, we can also provide triple-pane options for maximum energy efficiency and noise reduction. This is especially popular in busy urban areas of Vancouver.
What makes your windows different?
Our windows stand out with: .080" to .095" thick vinyl walls (thickest in the industry), 100% fusion-welded corners for superior strength, Multi-chamber frame design for thermal efficiency, ENERGY STAR certification, Canadian manufacturing, and Comprehensive warranty coverage.
Warranty & Maintenance
What warranty do you provide?
Our windows come with comprehensive manufacturer warranties covering the frame, glass, hardware, and installation. Nixon Glass also stands behind our workmanship. Contact us for detailed warranty information specific to your project.
How do I maintain my vinyl windows?
vinyl windows are low-maintenance by design. Simply clean the frames with mild soap and water, clean the glass with standard window cleaner, lubricate hardware annually with silicone spray, and inspect weatherstripping periodically. Unlike wood windows, vinyl never needs painting or staining.
How long do vinyl windows last?
Quality vinyl windows typically last 25-40 years or more with proper care. The vinyl frames won't rot, warp, or corrode like wood or aluminum. The sealed glass units maintain their insulating properties for decades.
Commercial Projects
Do you handle commercial window installations?
Yes! Nixon Glass provides commercial window and glazing services throughout Greater Vancouver. We work on strata buildings, retail locations, offices, and multi-unit residential projects. Our Euro 11300™ and Aluminum 400 Series systems are designed specifically for commercial applications.
Can you work on high-rise buildings?
Yes, we have experience with various building types including mid-rise and high-rise projects. Our team follows all safety protocols and can coordinate with building management for access and scheduling. Contact us to discuss your specific project requirements.
Still Have Questions?
Our friendly team is here to help. Contact us for a free consultation and get expert advice on your window and door project.
Serving the Lower Mainland, Sea-to-Sky & Vancouver Island
Professional window installation from Whistler to Chilliwack, plus Victoria & Nanaimo
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